{"id":8842,"date":"2025-02-05T12:44:14","date_gmt":"2025-02-05T11:44:14","guid":{"rendered":"https:\/\/www.peritcam.com\/?page_id=8842"},"modified":"2026-04-20T15:56:12","modified_gmt":"2026-04-20T13:56:12","slug":"manual-de-uso-videoperitacion","status":"publish","type":"page","link":"https:\/\/www.peritcam.com\/fr\/ayuda-de-videoperitacion\/manual-de-uso-videoperitacion\/","title":{"rendered":"Manual de uso videoperitaci\u00f3n"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section section_has_divider et_pb_bottom_divider\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1>C\u00f3mo hacer una videoperitaci\u00f3n<\/h1>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_bottom_inside_divider et-no-transition\"><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Antes de empezar<\/h2>\n<p><span><\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>REQUISITOS<\/p>\n<\/div><\/div><div class=\"et_pb_divider_0 et_pb_divider et_pb_space et_pb_divider_position_top et_animated et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><\/div><\/div><div class=\"et_pb_row_2 et_pb_row et_pb_equal_columns et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><span>Peritador<\/span><\/h2>\n<p><span><\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>El peritador necesita un equipo con <strong>micr\u00f3fono<\/strong> y <strong>altavoces<\/strong>.<\/p>\n<p>Tambi\u00e9n necesitar\u00e1 usar un navegador actualizado y una conexi\u00f3n o datos. Puede usar tambi\u00e9n un m\u00f3vil o tablet para videoperitar.<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_3 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><span>Cliente o Asegurado<\/span><\/h2>\n<p><span><\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Necesitar\u00e1 un smartphone o m\u00f3vil con c\u00e1mara, datos de internet y que el tel\u00e9fono no sea demasiado antiguo para soportar \u00e9sta tecnolog\u00eda o que disponga de un navegador como puede ser chrome para abrir los enlaces.\u00a0<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_3 et_pb_row et_pb_equal_columns et_block_row\"><div class=\"et_pb_column_4 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><span>1 Acceso a la aplicaci\u00f3n<\/span><\/h2>\n<p><span><\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>En el men\u00fa principal de la p\u00e1gina ves a <strong>Acc\u00e9der<\/strong> y all\u00ed selecciona la opci\u00f3n <strong>Acc\u00e9der \u00e0 l&#039;expertise<\/strong><\/p>\n<\/div><\/div><div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.peritcam.com\/wp-content\/uploads\/2025\/02\/Acceso-a-la-aplicacion-de-peritacion-online.jpg\" width=\"294\" height=\"223\" srcset=\"https:\/\/www.peritcam.com\/wp-content\/uploads\/2025\/02\/Acceso-a-la-aplicacion-de-peritacion-online.jpg 294w, https:\/\/www.peritcam.com\/wp-content\/uploads\/2025\/02\/Acceso-a-la-aplicacion-de-peritacion-online-16x12.jpg 16w\" sizes=\"(max-width: 294px) 100vw, 294px\" class=\"wp-image-8847\" title=\"Acceso a la aplicaci\u00f3n de peritaci\u00f3n online\" \/><\/span><\/div><\/div><div class=\"et_pb_column_5 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><span>2 Inicia sesi\u00f3n<\/span><\/h2>\n<p><span><\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Introduce tu email y tu contrase\u00f1a que usaste para registrarte. Pulsa en Entrar<\/p>\n<\/div><\/div><div class=\"et_pb_image_1 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.peritcam.com\/wp-content\/uploads\/2025\/02\/Inicio-de-sesion-herramienta-peritacion-remota.png\" width=\"407\" height=\"527\" srcset=\"https:\/\/www.peritcam.com\/wp-content\/uploads\/2025\/02\/Inicio-de-sesion-herramienta-peritacion-remota.png 407w, https:\/\/www.peritcam.com\/wp-content\/uploads\/2025\/02\/Inicio-de-sesion-herramienta-peritacion-remota-232x300.png 232w, https:\/\/www.peritcam.com\/wp-content\/uploads\/2025\/02\/Inicio-de-sesion-herramienta-peritacion-remota-9x12.png 9w\" sizes=\"(max-width: 407px) 100vw, 407px\" class=\"wp-image-8846\" title=\"Inicio de sesi\u00f3n herramienta peritaci\u00f3n remota\" \/><\/span><\/div><\/div><\/div><div class=\"et_pb_row_4 et_pb_row et_pb_equal_columns et_block_row\"><div class=\"et_pb_column_6 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><span>3 Pantalla Peritar - Datos de la peritaci\u00f3n<\/span><\/h2>\n<p><span><\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Estamos en la secci\u00f3n <strong>Peritar<\/strong>,\u00a0 puede ver la captura m\u00e1s abajo, all\u00ed se introducen los datos de la peritaci\u00f3n y se pulsa en <strong>Comenzar la videoperitaci\u00f3n<br \/><\/strong><br \/>Datos obligatorios: <strong>Referencia<\/strong> y <strong>tel\u00e9fono<\/strong>.<\/p>\n<p>Tambi\u00e9n puede consultar las \u00faltimas conexiones, si hace click sobre ellas se cargaran sus datos para reutilizarla siempre que a\u00fan le queden min (minutos disponibles) ya que cada conexi\u00f3n se puede usar durante una hora desde que se inici\u00f3 por primera vez. Si min est\u00e1 a 0 es que esa conexi\u00f3n ya se ha usado.\u00a0 \u00a0<br \/>Si el s\u00edmbolo de \u20ac tiene un - o una x es que no se consumido ninguna conexi\u00f3n del saldo.<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_image_2 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.peritcam.com\/wp-content\/uploads\/2025\/02\/Pantalla-de-inicio-de-peritacion-en-linea.png\" width=\"1153\" height=\"650\" srcset=\"http:\/\/www.peritcam.com\/wp-content\/uploads\/2025\/02\/Pantalla-de-inicio-de-peritacion-en-linea.png 1153w, http:\/\/www.peritcam.com\/wp-content\/uploads\/2025\/02\/Pantalla-de-inicio-de-peritacion-en-linea-980x552.png 980w, http:\/\/www.peritcam.com\/wp-content\/uploads\/2025\/02\/Pantalla-de-inicio-de-peritacion-en-linea-480x271.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1153px, 100vw\" class=\"wp-image-8851\" title=\"Pantalla de inicio de peritaci\u00f3n en linea\" \/><\/span><\/div><\/div><\/div><div class=\"et_pb_row_5 et_pb_row et_pb_equal_columns et_block_row\"><div class=\"et_pb_column_7 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><span>3 Pantalla principal de la aplicaci\u00f3n - Peritando<\/span><\/h2>\n<p><span><\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Se carga la pantalla y podemos observar una columna a la izquierda que muestra alguna informaci\u00f3n como la fecha, referencia, hora de inicio y tiempo restante.\u00a0\u00a0<\/p>\n<p>Debajo de la l\u00ednea siguiente se muestra el tel\u00e9fono y un texto que nos indica; <span style=\"color: #00ad34;\">Conectados a la red, esperando al cliente<\/span>,\u00a0 \u00a0que una vez abra el enlace podremos ver tambi\u00e9n pondr\u00e1;\u00a0 <span style=\"color: #259b1a;\">Cliente en la red<\/span><\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_image_3 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"http:\/\/www.peritcam.com\/wp-content\/uploads\/2025\/02\/Captura-de-pantalla-2025-02-05-121954.png\" title=\"Captura de pantalla 2025-02-05 121954\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section section_has_divider et_pb_top_divider et_pb_bottom_divider\" id=\"servicios_periciales\"><div class=\"et_pb_top_inside_divider et-no-transition\"><\/div><div class=\"et_pb_row_6 et_pb_row et_block_row\"><div class=\"et_pb_column_8 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Utilisations potentielles<\/h2>\n<p><span><\/span><\/p>\n<\/div><\/div><div class=\"et_pb_divider_1 et_pb_divider et_pb_space et_pb_divider_position_top et_animated et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p><b>01<\/b>\u00a0 V\u00e9rification des r\u00e9clamations et des risques.<\/p>\n<\/div><\/div><div class=\"et_pb_text_17 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p><b>02<\/b>\u00a0 Rapports d&#039;experts et autres \u00e9valuations professionnelles.<\/p>\n<\/div><\/div><div class=\"et_pb_text_18 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p><b>03<\/b>\u00a0 Organismes et compagnies d&#039;assurance.<\/p>\n<\/div><\/div><div class=\"et_pb_text_19 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p><b>04<\/b>\u00a0 Entreprises de r\u00e9paration et ateliers.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_bottom_inside_divider et-no-transition\"><\/div><\/div><div class=\"et_pb_section_3 et_pb_section et_section_regular et_block_section\" id=\"contacto\"><div class=\"et_pb_row_7 et_pb_row et_block_row\"><div class=\"et_pb_column_9 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_20 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><span>Contact\u00a0<\/span><\/h2>\n<p><span><\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_21 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>Si vous avez besoin de plus d&#039;informations <b>N&#039;h\u00e9sitez pas \u00e0 nous contacter<\/b><\/p>\n<\/div><\/div><div class=\"et_pb_divider_2 et_pb_divider et_pb_space et_pb_divider_position_top et_animated et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><\/div><\/div><div class=\"et_pb_row_8 et_pb_row et_pb_equal_columns et_pb_gutters1 et_block_row\"><div class=\"et_pb_column_10 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough et_animated et_clickable\"><div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_animated et_pb_module et_block_module\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><a href=\"tel:964780410\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et_animated et_animated\">\ue090<\/span><\/span><\/a><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\"><a href=\"tel:964780410\"> 964 780 410<\/a><\/h4><div class=\"et_pb_blurb_description\"><p>Lundi : 9h00-18h00 | Vendredi : 9h00-15h00<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_11 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_animated et_pb_module et_block_module\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><a href=\"mailto:info@peritcam.com\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et_animated et_animated\">\uf1fa<\/span><\/span><\/a><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\"><a href=\"mailto:info@peritcam.com\">info@peritcam.com<\/a><\/h4><div class=\"et_pb_blurb_description\"><p>\u00c9crivez-nous, nous vous r\u00e9pondrons rapidement.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_row_9 et_pb_row et_block_row\"><div class=\"et_pb_column_12 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_animated et_pb_module et_block_module\" href=\"https:\/\/www.peritcam.com\/fr\/prix-devaluation-en-ligne\/\">Consultez les forfaits et les prix<\/a><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":8126,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8842","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.peritcam.com\/fr\/wp-json\/wp\/v2\/pages\/8842","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.peritcam.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.peritcam.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.peritcam.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.peritcam.com\/fr\/wp-json\/wp\/v2\/comments?post=8842"}],"version-history":[{"count":7,"href":"https:\/\/www.peritcam.com\/fr\/wp-json\/wp\/v2\/pages\/8842\/revisions"}],"predecessor-version":[{"id":9326,"href":"https:\/\/www.peritcam.com\/fr\/wp-json\/wp\/v2\/pages\/8842\/revisions\/9326"}],"up":[{"embeddable":true,"href":"https:\/\/www.peritcam.com\/fr\/wp-json\/wp\/v2\/pages\/8126"}],"wp:attachment":[{"href":"https:\/\/www.peritcam.com\/fr\/wp-json\/wp\/v2\/media?parent=8842"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}